1. Who we are
Chameleon Gifts (“us”, “we”, or “our”) operates the https://chameleongifts.ie website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
2. Business information
This website, https://chameleongifts.ie , is provided and controlled by Webcreative with its registered address at Model Farm Road, Cork, Ireland.
3. Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
a, What types of data do we collect?
· Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Our website personally identifiable information is as follows:
First name, Last name, Company name, Company address, Contact person name, Country/Region, Street address, Town/City, Eircode, Phone number, Email address, SSN, VAT number
Where and why do we collect personal data about you?
We collect information about you when you register on our website by filling “Registration form and order products by filling out “Billing and Shipping fields” in Checkout. We also collect information when you complete our “Contact form”, “Wholesale registration form”, “Newsletter subscription form” and when you using Our Online Chat.
We collect your personal data to provide you our services and communicate with you, for example to inform you that our services have changed or to send you critical alerts and other such notices relating to our products and/or services and to contact you for customer care related purposes.
We collect Your username and Email address via registration form. After registration you can log in to the site with these data and from your account dashboard you can view your recent orders, manage your shipping and billing addresses, and edit your password and account details.
Our Contact form collects your name, your email address, phone number and your country so that we can communicate with you and provide assistance you have requested from us.
Wholesale registration form
On “Wholesale” page you can apply for our wholesale partner. We need your data so that we can provide accurate information about our cooperation.
We collect the following data in this section:
Company name, Name of contact person, Phone number, Email address, Company address
Order form at Checkout/ Billing details section
Chameleon Gifts collects personal information when you place an order. We will use this information to provide the services requested and maintain guarantee records.
First name, Last name, Company name, Country/Region, Street address, Town/City, Eircode, Phone number, Email address, SSN, VAT number
Newsletter subscription form
In this form we collect only your name and email address. We may contact you to inform you of new products, services or promotions we may offer and to conduct market research when we have your consent or it is otherwise allowed. We may use your personal data to personalize our offering and to provide you with more relevant services, for example, to make recommendations and to display customized content and advertising in our services.
· Cookies and Usage Data
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.
• To make our visitors easier to navigate on our websites while they load them faster
• The user experience can be continuously improved
• To fill our websites with content that suits the visitor’s needs
• How we can understand how visitors to our websites use our online services, and based on the experience gained we can further develop
• To display the most relevant offers to our visitors
Examples of Cookies we use
Where and why do we collect usage data about you?
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
· Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
b, Use of Data
Chameleon Gifts uses the collected data for various purposes:
• To provide and maintain the Service
• To provide our services to you
• To make a tailored website available to you
• To provide customer care and support
• To verify your identity
How we retain and delete your data
Your personal data will be held by us and kept in a form, which permits identification of you for no longer than is necessary for the purposes for which the personal data is collected and legitimately processed.
How long we retain your data
We will keep and process your personal data as long as we are providing services to you and also keep it afterwards for as long as would be needed for the settlement of any potential disputes that may be raised afterwards or as long as the law otherwise provides for.
Thereafter, we will either delete your personal data or anonymise it so that it no longer can be used to identify you.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username).
For users that order our products or services in our webshop, we will store personal information while we provide the services requested and maintain guarantee records.
We retain personal data when it’s no longer needed for processing:
· Retain inactive accounts 1 year
· Retain pending orders 1 year
· Retain failed orders 1 year
· Retain cancelled orders 1 year
· Retain completed orders 1 year
c, Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
d, Who we share your data with
We may employ third party companies and individuals to facilitate and maintain our Service (“Service Providers”), to perform Service-related services or to assist us in getting Service.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
The webmaster/administrator of our website can also see and edit your Personal Data you provide us via our website.
We use social media and social networking services to advance our work. These applications require the use of third party service providers. Notably, we have a Facebook page, Twitter feed, articles published on Medium, and a YouTube channel.
The Facebook page is administered by Facebook, in accordance with Facebook’s Data Policy and is accessible by Facebook users who have already consented to Facebook’s Data Policy.
The Instagram is administered by Instagram, in accordance with Instagram’s Data Policy and is accessible by Instagram users who have already consented to Instagram’s Data Policy.
The Pinterest is administered by Instagram, in accordance with Pinterest’s Data Policy and is accessible by Pinterest users who have already consented to Pinterest’s Data Policy.
We use direct messaging over social media on occasion, when individuals and organisations contact us on Facebook by leaving messages in our Inbox or by sending us Direct Messages on Twitter. We aim to delete these messages as soon as we have responded to the queries.
We will continue to push social media companies for stronger privacy protections for all their users.
e, How we protect your data
We strictly limit the collection and processing of your personal data, and to the best of our abilities we will work only with other organisations who do the same. We will not use personal data that you provide to us in a manner inconsistent with the purposes for which you provided it to us, as set out below.
We do not sell, rent or lease personal data.
f, What rights you have over your data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
4. Contact information